What’s
the ultimate goal of your eCommerce store? To make money and increase revenue,
right? If yes, then one of the best ways to achieve this goal is by increasing
your average order value (AOV). Average order value is the average amount of
your customer which spends on placing an order on your store and AOV metric is
a key metric to learn of your customer’s purchase habits.
You
can easily and quickly find your average order value using this simple
formula:
Average Order Value = Total Revenue / Number of Orders
Average Order Value = Total Revenue / Number of Orders
If
you use Google analytics to track your customer history then you can also use
their additional facility of tracking report of Average order value. You can
simply track your AOV with just enable E-commerce analytics setting.
1)
First Sign into your Google Analytics account and click the Admin in the left
menu bar.

2)
Then, navigate to ecommerce Settings under the View column.

3)
Turn on Enable eCommerce and click the Submit button.

4)
After Enabled E-commerce tracking in Google analytics go to, Conversions » E-commerce
» sales performance

You’ll
see a chart with many data like Total Revenue, Conversion Rate, and Average
order value. Once you understand your Average Order Value you can fix the
financial health of your store and use this information to make better business
decisions like ad spending, product pricing, user experience and more.
1. Offer Free Shipping With A Minimum Order Value
And Easy Returns
Free
delivery has a major impact on e-commerce conversions. This is the first
commonly used tactic to increase Average Order Values because it works really
great for most e-commerce online businesses. If your product price is very
affordable but the additional shipping charge could reduce total transactions.
Infect 60% customer quit their shopping cart during the checkout process due to
extra shipping charge and process fees. Another most impactful tactic is easy
to return their product. Because 81% of customers are delaying to purchase
their favorite product that charge for returns.
2. Cross-Sell Products And Upsell Products
An
Upsell & Cross-sell is a very impactful part of your marketing strategy
because it maximizes your online store's sales potential. The goal of this
tactic is to suggest similar products to your customers before they check out
their product so they purchase more products and increase their order values.
With the use of an upselling tactic, you are suggesting the most expensive version of the same products or best & cheapest price product to your shoppers.
With the use of an upselling tactic, you are suggesting the most expensive version of the same products or best & cheapest price product to your shoppers.
For
example, If someone purchases a girl T-shirt then you recommended a more
similar product like recently uploaded, most reviewed & your non-selling
girl's t-shirts on your product page OR cart page. With the use of the
cross-selling tactic, you recommended your customer the most relevant products.
For example, If your customer is looking at a dress you might have to suggest
matching purse that looks so wondrous with it.
3. Target Customers By Purchase History
When
you know the purchase behavior and history of your shoppers then you can use
that data to send them to highly personalized offers and discounts to drive
more sales and increase conversion. Not only this technique is powerful for
increasing your average order value, but it can also improve the user
experience and make your store more trustworthy.
4. Bundling Of Your Products
Want
to give your customer to even more reason to love you? If yes, then providing
them a package deal or a bundle of products that is a cool way of selling two
or more related products. For example, You offer your customer a beauty kit
that includes makeup-Box, makeup wipes, and a professional makeup kit bag with
the lowest price which attract more female customer. It is suitable for the
customer and also impactful for every store owner to increase their average
order value.
5. Use Live Chat To Boost Sales
Live
chat and support system can provide consumers with quick and convenient answers
that help push them to purchase and make your store more loyal. It also
provides eCommerce online businesses with another opportunity to upsell their
products in real time. Current data shows that 52% of shoppers are more likely
to repurchase from a store who gives live chat system.
6. Offers And Discounts
While
offering discounts on purchasing product can still increase your profits and
your revenue. You can offer the time-sensitive deal which is great for boosting
sales and increase your average order value. For example, "Get 30% off for
the next two days". You can also show time-sensitive deal with a countdown
timer which displays to specify exact dates and time. There are many different
types of discount you offer your customers like BOGO, volume discount and Spend
Amount - Get Discount, etc.
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